Home > 500 Internal > Akeeba Backup 500 Internal Server Error

Akeeba Backup 500 Internal Server Error

Contents

Contact Us Privacy Policy & TOS License Our Team Support Availability Working days: Monday to Friday. The AJAX error message is generic and doesn't really tell us anything. If you still get a white page, please remote the two lines from your configuration.php file. You need to be a subscriber in order to receive support. http://permamatrix.net/500-internal/500-internal-server-error-iis.html

All Legal Rights Reserved.This site is not affiliated with or endorsed by the Joomla! Maybe you'd want to remove that first before taking a new backup? Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours. Backup seemed to work on prior releases The backup operation has been halted because an error was detected.

Akeeba Backup 500 Internal Server Error

You are not receiving scripted replies by clueless outsourced support drones. You are not receiving scripted replies by clueless outsourced support drones. Went to completion. Links to related articles in the troubleshooter are also shown whenever you submit a ticket.

You will find an option labeled Maximum Execution Time. If this is an option, ask your host to increase the PHP memory limit. If you need to provide more information, please open a new ticket and mention this ticket's number. Is there an other solution or a logfile for the kickstart process which could give a hint on the problem?

All Legal Rights Reserved.This site is not affiliated with or endorsed by the Joomla! Do not include usernames, passwords or any other sensitive information. You can no longer reply to it. https://www.akeebabackup.com/support/akeeba-backup-3x/14539-500-internal-server-error-after-installing.html The location of the error log varies from one host to another, you may have to check with your host if you don't know how to access it.   Friday, 20

Everybody will be able to see its contents. The alternative method will preserve all settings and backups, but requires some manual work.Remove the following folders (using FTP or your host's control panel):- administrator/components/com_akeebaEXCEPTthe administrator/components/com_akeeba/backup directory and the administrator/components/com_akeeba/akeeba/serverkey.php file. Edited by nicholas on 2012-03-06 13:57 Tuesday, 06 March 2012 15:32 CST sibro Deleted the 1 gig file and found another as well as dropped 2 large directories. If you are using the system wide temporary directory or your account's default temporary directory you might run into problems.

Ajax Loading Error

Forgot your password? https://www.akeebabackup.com/documentation/troubleshooter/abbackup.html There aren't error-logs :-(. Akeeba Backup 500 Internal Server Error If you suspect this is the case, please use the JPA format setting in the Archiver Engine option of the Akeeba Backup's Configuration page. Joomla 500 Internal Server Error You should follow the following troubleshooting steps one by one until your backup works.

If unsure about the error log location, please consult your host. check over here Our developers (who also reply to yoursupport requests)arenot availableon weekends; tickets will not be answered during that time. Edited by on 2016-07-09 22:20 This ticket is closed, therefore read-only. Do not include usernames, passwords or any other sensitive information.

Friday, 03 February 2012 03:34 CST glennbrown AKEEBABACKUP Hi Nicholas, GREAT product. If you don't have a file named .htaccess create a new one. It is available in PDF format from the Download page and online athttps://www.akeebabackup.com/documentation/troubleshooter.html. his comment is here Custom Fields Which documentation pages did you read?

The Joomla! yes Have I read the documentation before posting (which pages?)? Most likely it's an issue with your PC configuration or ISP.

This simple move will refresh your configuration and pick up the default values for any new parameters which might have been introduced in the new release. [*] Use the Configuration Wizard

Monday, 12 November 2012 06:40 CST hmw@helenwilkes.co.uk Mandatory information about my setup: Have I read the related troubleshooter articles above before posting (which pages?)? Please try deleting all files and folders and run the transfer again. Akeeba Backup throws an AJAX Error, 500 Internal Server Error or the backup does not complete Have you searched the tickets before posting? These versions of Windows have a limited capacity of system resources, meaning that they can only keep a very finite number of files open at any time.

Unfortunately the problem occurred right after the 3.4 upgrade, I was also hit by the legacy problem so I was looking for another release problem. Keep in mind that your tickets are replied to individually by the same experienced developers who write the software. On many occasions the host only gave 100Mb or 1Gb of space. weblink Which temporary directory are you using?

It even gives you links to the videos which are available from the aptly named "Videos" link in the top of each page of our site.BTW, the link to these instructions Just use the Contact Us link at the footer of the site. ALREADY DONE IT. [*] Use the Configuration Wizard button: ALREADY DONE IT wizardy ends correctly but no way, still getting error. If the problem persists please do ZIP and attach the new log file so that I can help you.

It is not supported or warranted by the Joomla! If you want to report a bug or ask a pre-sales question, you don't have to be a subscriber. Looks like an old backup. Have I searched the tickets before posting?

Dropbox, Amazon S3, an FTP server, ...). Copyright ©2006-2016 Akeeba Ltd. Please go to Akeeba Backup's Configuration page and find the Data Processing Engine drop down. Troubleshooter.

Seems to be the solution. yes Joomla! The Joomla! It's also a good idea to turn off or temporarily suspend resource-intensive software such as backup and antivirus applications while the backup is running.